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    Error: Database error! Document not saved to the database.

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    Error message: the request failed with HTTP status 404: Not Found.

    When trying to scan a document into CDPManage and clicking save the error is something like:

    Database error! Document not saved to the database. The request failed with HTTP status 404: Not Found.

    Make sure you are not scanning in either color or grayscale. Scans should be black & white only, 200 dpi or less.

    Options to alleviate the error are to:

    1. Rescan the document in black & white

    2. "print" the already scanned in pages to the CDP Virtual printer (that will correct it to black & white).

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