If you are getting an error like this:
Contact your IT person and have them complete the following:
Open CDP Manage:
- Go to Tools > Setup > Review the server path information under "Web Service"
- Take the URL path of web service and shorten it to just the server path and add "/CDPWebsign/" to the end of the line
- For example: http://10.0.0.1/CDPManageWebService/CDPManageWebService.asmx (located with Web Service) should be shortened to http://10.0.0.1/CDPWebSign
- Take the Shortened URL path and place it as the URL for CDP WebSign address
- Close and then reopen CDP Manage