This is often an indication that other memory is corrupt.When a user is attempting to scan a document while clicking one of the custom buttons….they get the following error
Error: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
Go into CDPManage settings and change the batch scan field from simplex/single to duplex (depending on if the scanner is duplex or simplex)
Primary issue occurs with Image Scan Pro 490i